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Coaching for insurance claims adjusters
Practical, no-fluff coaching from a 20+ year P&C claims professional. Damage ID, estimate writing, policy interpretation, and the field habits that get your work accepted on the first pass.
What you get
Every session is hands-on with your actual files. We work through what's stuck, build the habits that move metrics, and leave you with templates you can use the next morning.
01
Roof, siding, interior. Learn what to look for, how to document it, and how to write scope that holds up in carrier review.
02
Xactimate and Symbility. Line item selection, supplements, depreciation, O&P, and defending your scope.
03
HO3, HO5, HO6 coverage, exclusions, conditions, endorsements. Know what's owed before you write the first line.
04
Payment, denial, ROR, appraisal demand. Templates and judgment calls for every common scenario.
05
Time management, contact procedures, mitigation and abatement adjustments, and the small habits that keep you on roster.
06
Independent vs. staff, getting onto CAT rosters, expanding to new lines, and growing as the field changes around you.
About the coach
I'm Britt Strong — 20+ years in homeowners P&C claims, catastrophe deployments, QA leadership, audits, and reconstruction estimating. I've been on every side of the file: independent, staff, supervisor, and contractor.
StrongAdjusters exists because most new adjusters get thrown into the field without the training they need to perform. I built this site — and the coaching behind it — to fix that gap with practical, plain-language guidance you can actually apply on your next inspection.
From the blog
Book a 1-on-1 call. Bring a file you're stuck on. Walk away with a plan.
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