StrongAdjusters · Claims Coaching
Supplements denied. QA flags. Slow cycle times. These aren't bad luck — they're a pattern. Once you see it, you fix it fast.
Most adjusters hit a wall — not from lack of effort, but from specific gaps that never got corrected. Supplement denials. QA flags. Cycle times creeping. Letters that go nowhere.
You can't fix what you can't see. And most of the time, what's costing you is something small and fixable.
You're writing them — carriers are kicking them back. There's a reason, and it's not the damage.
Files are aging and you don't know which habit is causing it. The carrier knows. You should too.
Every audit feels like a surprise. It shouldn't. Clean files follow a pattern — learn it once, use it forever.
Payment, ROR, denial, appraisal demand — each one should take 10 minutes. Most adjusters spend an hour.
Every supplement denial, QA flag, and slow file traces back to a gap in one of these three areas. Fix the gap, fix the file.
Write scopes that are defensible, complete, and accepted the first time. No more supplement back-and-forth. Covers Xactimate, Symbility, and the line items carriers actually dispute.
Know exactly what's covered, what's not, and how to document both clearly. ACV vs. RCV, matching, O&L, every endorsement that touches a homeowners claim.
Master every letter type — payment, ROR, denial, appraisal demand. Written right, every time, in a fraction of the time you're spending now.
One 60-minute session. Your actual files. A clear picture of what to fix — and how.