There’s a specific reason your files are getting rejected. It’s rarely the reason you think, and it’s almost always fixable once you can see the pattern.
It’s usually documentation, not scope
Most adjusters assume a kickback means they scoped wrong. More often the scope is fine and the file just doesn’t prove it. The reviewer sees a line item with no photo, no measurement, or no note explaining coverage, and the safest move for them is to send it back.
Read the rejection like a pattern, not an insult
Pull your last five kickbacks. Line up what got flagged. If it’s the same category every time, you’ve found your leak. Severity reasoning, missing photos, quantities that don’t match the sketch. The pattern tells you exactly what to fix.
Fix the file before the reviewer has to ask
Every question a reviewer has to ask is a question you could have answered in the file. Close those gaps and your first-submission approval rate climbs on its own.
If your files keep coming back and you can’t tell why, book a free 30-minute call and we’ll find the pattern together.