The photo set that gets a roof approved
Eleven photos, taken in the same order every time. Miss one and the file stops moving.
What gets estimates approved, from 20 years of working claims. New posts when there is something worth saying.
Your estimate does not get rejected in the field. It gets rejected at a desk, by a reviewer with eight minutes and a checklist. I sat at that desk. Here is the checklist.
Eleven photos, taken in the same order every time. Miss one and the file stops moving.
A reviewer who wasn’t on the roof has to believe what you saw. Here’s how to shoot a loss so the scope is undeniable.
Your first deployment will teach you more than any textbook. Here’s how to make it count.
There’s a specific reason your files are getting rejected. It’s rarely what you think, and it’s almost always fixable.
The two look alike from a ladder. They do not look alike to a desk reviewer with the aerial open.
No amount of documentation fixes a coverage miss. Ten minutes with the endorsements saves the whole file.
A working breakdown of homeowners policy coverages A through D, common exclusions, and endorsements, written for claims adjusters, not policyholders.
Recoverable or not is a policy question, not an Xactimate setting. Get it backwards and the whole estimate reads wrong.
Learn how to get on a CAT adjuster roster — what credentials you need, which IA firms to target, and how to make sure you get called back after your first deployment.
A practical step-by-step guide to getting your claims adjuster license — from state requirements and pre-licensing education to passing your exam, applying, and going reciprocal in CAT states.
The licensing course covered the policy. It did not cover the hotel, the file count, or the first kicked-back estimate.
Getting a supplement approved shouldn’t take three rounds. What most adjusters miss the first time, and how to fix it before you submit.
Bring your actual files and we will find what is getting them kicked back.